In brief
No advertising, no account required, and your information is never sold.
- Reports, scorecards, lessons, and The Collection are yours to explore without telling us who you are.
- A free account is optional. It asks only for your email address.
- A stone you look up may take its place in The Collection.
- Your IP address is never kept with your questions or your visits.
A free account, should you want one
An account is never required. If you create one to see retailer prices or to keep saved diamonds, we hold your email address, the diamonds you save, any price alerts you set, and the date you joined—nothing more. There is no password, and we never ask for your name, telephone number, address, or budget.
You sign in with a one-time code sent to your email. Sign-in is handled on our behalf by our storage provider, which keeps your email address and a record of your sessions so that you stay signed in. Your browser holds the session until you sign out. Which scorecards you open is not recorded against your account.
Should you ask us to follow the price of a saved diamond, we write to that address only when its price eases, or when a diamond no jeweler was offering is offered once more—and never more than about once a day. Each note carries a link to stop them all, and you may choose which diamonds we follow in My Diamonds. The price record behind these notes, and behind each diamond’s price history, is our own and holds nothing about you.
To delete your account, write to privacy@thecaratstandard.com from the address you signed in with; your saved diamonds are deleted with it.
Questions you ask The Loupe
The Loupe’s replies are automated. To prepare one, your question and the reading before you are shared with an outside service provider.
Questions are kept for about 90 days, with personal details removed and without your name or email. We ask that you leave out names, contact details, and receipts.
Reports you upload
A report you upload is read by an outside service provider. We keep its grading details and scorecard; the file itself is not kept. Uploads remain apart from The Collection.
Analytics
We note visits and the use of features anonymously, with a few basic technical details—never a report number, and never anything you type. This includes steps such as opening sign-in, viewing retailer prices, saving a diamond, or following a link to a retailer, and whether the visitor was signed in; your email address is never part of it. Should something falter, a brief error report helps us set it right.
Your browser
Your browser holds your recent readings, so you may return to them at leisure. If you sign in, your browser also holds your sign-in session until you sign out. There are no advertising cookies, and you may clear this at any time in your browser settings.
When you follow a link that may earn us a commission, the retailer, or the affiliate network the link passes through, may set its own cookie so the introduction can be credited. It does so under its own terms, and we receive no information about you from it. The Affiliate Disclosure explains how these links work.
When you write to us
Your email address is used for one purpose alone: our reply.
Service providers
We rely on outside providers for hosting, fonts, storage and sign-in, email, the reading of reports, and the preparation of answers. Each handles information under its own terms. The provider that reads reports and prepares answers may keep, use, and review what it receives. We take reasonable care to keep information secure.
Your choices
You may ask to see, correct, or delete information about you, including your account. Write to privacy@thecaratstandard.com; for a saved question, it helps to mention roughly when you asked. You will hear from us within 30 days.
Children and updates
The Carat Standard is not intended for children under 13. Should this policy change, the date above will change with it.